Government Organisations

Use Huggg to reduce admin and keep track of fund disbursements.

Find out more

Join the organisations making a difference with huggg

How Huggg works

We make it really easy for organisations of all sizes to send vouchers to individuals or at scale. Here's how:

Shop

Choose from a wide range of retail, fuel and cash vouchers or select from appliances or warm goods collections.

Select Value

For vouchers, select the value of the voucher from £1 to £1000. For goods, values include delivery and VAT.

Personalise

Write a custom message then choose your sending method from email, text or printed letter.

Checkout

Check the details, save to draft or proceed. Funds are instantly deducted from your Huggg wallet.

Links are sent instantly and recipients can redeem vouchers right away from the retail choice you gave them.

Only pay for vouchers that are redeemed

Any vouchers that are not claimed are refunded to your wallet as soon as they expire.

No licence fee

We are able to make a small margin from retailers, which means that we don’t have to charge a licence fee, or any charges for any vouchers, except for cash or energy.

Dignity for the recipient

Huggg gives your recipients choice,  an easy user experience, and personal support wherever it’s needed.

Why do councils use Huggg?

From children’s departments supporting care leavers to local welfare schemes disbursing grants, Huggg is used all over the UK to support individuals who need help. Energy, food, clothing, homeware and appliances are sent and managed via Huggg to ensure department leads always know where the money is being spent.

How Huggg has helped other organisations

See the difference Huggg has made to these teams and the communities they serve.

Why Integrate with Huggg?

Approve funds and send support without switching systems.

One less platform for your team to use - makes it simpler to send support.
Quicker application handling - cut the admin time and expense.
Bespoke product access - limit access to certain product types for greater simplicity.

“The streamlined process has significantly improved client satisfaction, ensuring they receive the help they need when they need it most. Huggg's platform has been a true game-changer for Achieving for Children.”

Matthew Bond

Digital Transformation Strategic Lead, Achieving for Children

Frequently asked questions

If you can't find what you're looking for here, head to live chat or book a call below.

How much does it cost?

Huggg is completely free to use and it's free to send all vouchers and goods except for cash and energy vouchers, which have a per voucher fee.

How do I set up an account?

Email disbursements@huggg.me or click here to let us know you'd like a Huggg account. We'll be in touch to find out a bit more about you, then send your sign up link as soon as you're ready to begin using Huggg.

How long does it take to get started?

You can set up an account in minutes, top up using a credit card and start sending vouchers. If you need to transfer money via BACS first it can take 1-3 day for us to receive funds to your Huggg wallet.

What can I send on Huggg?

You can send the following vouchers on Huggg: supermarkets, clothing, home essentials & furniture, school uniform, fuel payments & cash. You can also send these items direct to home: white goods and small appliances, furniture, heaters winter warm packs and insulation products.

What retailer vouchers does Huggg offer?

Click here to see all the retailers you can access on Huggg.